Cassidy

What is Cassidy?

Cassidy is designed to streamline customer service operations by leveraging artificial intelligence. It assists with various customer support tasks, allowing businesses to efficiently handle inquiries and improve overall customer satisfaction. By automating routine interactions, Cassidy helps reduce wait times and provides immediate responses to questions, thereby enhancing user experience. The AI's ability to learn from interactions can lead to continuous improvement in service delivery, making it a valuable tool for modern customer support teams. Cassidy aims to empower organizations by reducing the workload on human agents and enabling them to focus on more complex queries that require personal attention.